Twitter Drama and Advertising

It’s kind of funny that my last post, 3 weeks ago, was all about social media and my plan to be all involved, because literally the next day Twitter locked my account without cause. I had posted a link to a Medium article I published that day that talked about a racist Zoom-bombing experience I had that was awful, and how I didn’t think that the way the presenters handled it (pretending it hadn’t happened after kicking him out of the meeting) was right. I talked about how  upsetting it was even for me (a lot) and how I wasn’t even a target. By ignoring it, the presenters kind of gave tacit approval of what had happened, or at least they didn’t convey how wrong it was. So that was my article. Not very salacious. Two hours after I linked to it, Twitter locked my account, claiming I had broken one of their rules. The email said I had broken “the following rule,” which was a blank line, so I had no idea what rule they thought I’d broken. But I read their rules, and I hadn’t broken any of them. I assumed that their automation picked up on the word “bombing” and flagged it automatically. So I filed an appeal (which was linked to from the original email), expecting a person to look at my tweet and realize it was the opposite of rule-breaking. However, a few hours later, I got an email stating that they had determined that a violation had happened, so they would not overturn their decision. Then they again tried to tell me which rule I’d broken, but again left it blank. How anyone could look at my tweet linking to basically an anti-racist article and call it a problem is beyond me. Maybe they haven’t heard of Zoom-bombing? Because I looked on Twitter before posting that tag, and it’s been used many times, sometimes by people bragging about doing it. And I’m a problem? It boggles the mind. I filed another report with customer service a couple days later, and after a week I still hadn’t heard back. When I go into Twitter there’s a screen with a message about my account being locked and a link to cancel the appeal and delete the email, which seemed the only way forward at this point since my appeal was denied and they weren’t responding to my followup. So I decided, what the hell, I’ll just delete it and repost without using the word “bombing” anywhere. I went in to do this, and in order to delete the tweet, you have to check this box admitting you did something wrong. I was like, I didn’t! So I didn’t click the box and went in and filed another ticket with customer support. It’s now been almost two weeks and I haven’t heard back. They indicate that you should hear a response within a few days but sometimes it takes longer. It’s infuriating to me that they won’t even tell me which rule I supposedly broke. How do they think that’s acceptable? 

Anyway, apparently I am no longer going to be on Twitter, because I refuse to admit to wrongdoing after doing nothing wrong. But I really sort of need that account for promoting my writing and having a social media presence, so this is really frustrating and unfair. And they’re denying me that for no reason at all. I’m so pissed.  

Other than that drama, the past week has been filled with an intense campaign of Finding Frances promotion and advertising. It’s been on sale for 99 cents (Kindle only) since February 4th, through the 24th. I started an ad campaign on BookBub on the 5th, but that actually didn’t go anywhere. BookBub emailed me to tell me to try something else because I was getting no clicks. Then early this past week, an ad went live in the Kirkus Reviews magazine that came out Tuesday, and I have an ad running on Kirk’s website for last and the coming week. Then on Thursday, I also ran a BargainBooksy ad, which did result in some sales. I don’t know how many yet, but it brought me up to a rank of about 65,000 in the Kindle store (normally I’m down around 1,600,000) and I got in the top 100 of one of my categories for a little while, which is great. But these are small wins, and my BookBub ads (I redid them and am now running 10 separate focused ads) are totally flopping. I really don’t know what to do with this book. I think I may just have to admit defeat after this month if I don’t see significant sales. This is a tough business. 

I am still in the process of preparing to publish Always the New Girl and the prequel, as well as Ugly. I’ve pulled all the Always the New Girl stories off Vella and they’ll be officially gone after 60 days. The Ugly Vella is still publishing, three episodes per week, so I figure I’ll let it finish (mid-March) and then pull it from Vella, too. I haven’t had a single read on that one, not even one free episode. But I almost have the covers for Always the New Girl and the prequel finalized with my cover designer. Once she finishes those, she’ll work on the one for Ugly. I’m figuring out my pre-publishing activities at this point. I’m still trying to decide if I’m going to go wide (publish everywhere) or focus on Amazon for a bit. I’m leaning toward wide. Always the New Girl will be available in ebook and paper and the prequel in ebook only. As soon as the cover is finalized, I’m submitting Always the New Girl to Kirkus for a review (I prepaid). Then I’ll release it (and the prequel) April 26th. I’m going to put some ARCs up on BookSprout to see if I can get some reviews soon after release. Once the Ugly cover is finalized, I’ll also submit that to Kirkus for a review. The release date for that is June 7th, and I’ll do BookSprout ARCs for it, too. I’m also looking into BookFunnel, which allows you to do promotions with other writers. I’m thinking I may do a FreeBooksy for both of the novels soon after release to see if I can get some traction. Not that I expect it to work, but I figure I should try. 

So even though it is all depressing and seems pointless, I’m moving forward. Maybe I’ll eventually catch a break some time.